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Gold medal

Gold Award for Business Excellence

The Gold Awards for Business Excellence recognise and encourage organisations whose leadership and innovations have progressed them beyond Management System Certification to leading examples of best practice.

Gold Award 2016
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Papers delivered at Qualcon 2005
Membership Joining Information

The Aged Care Division Champion Contact

Division Networking Meeting

The Aged Care Division meeting on 19th August, 2010 had Dr Kathy Corbiere Executive Director, Strategy Policy and Performance, Department of Communities, as guest speaker on the topic Streamlining Quality Standards across the Human Services Sector . This was a look in depth at the variety of standards employed in the Health Sector and some thoughts on how these might be standardised across the sector. This was followed by a beautiful meal prepared by the student cooks and presented by the student waitresses and wine stewards at COTAH's training Restaurant. All this was only $25.00. Don't miss out on the next event coming soon.

Papers (library) presented at AgedCare2008, 10th June, 2008

Coleman, Yvonne, Founding Principal, Nutrition Consultants Australia, Nutrition in Residential Aged Care

Dangerfield,John, CEO, Care Managers Australia,10 Points For Great Change
Feely,Tim, Deputy Director Client Services, Public Trustee Office,What Public Trustee needs from Care Providers
Florence,Zuben, Manager, Collaboration Support Unit,
The Joanna Briggs Institute, Emotional Response to Change
Hess,Margaret, Director, Diversicare, Cultural Demographics - a Direction for Aged Care (3.7Mb file)
Jackson,Dan, Principal, CALM Consulting,Developing a Culture of Excellence
Josephson, Diane, Senior Physiotherapist, Queensland Baptist Care, Removing Road Blocks
Mills, Sue: So, Why Nurse in Residential Aged Care
Nguyen, Vu, Director (Planning Consultant), GN Group Pty Ltd, How Aged Care will Impact on the Community
Polke, Rhylle, Speech Pathologist, Blue Care, Specialised Care Needs, Speech Pathologist
Theisinger, Jennifer, Director, Office of the Aged Care Commissioner, Role of Aged Care Commissioner
Whelan, Mary, Director, Food Services Pty Ltd, Seeking Solutions to Quality Food Services

Papers (library) delivered at Qualcon 2005

Aged Care

Coleman, Yvonne, Nutrition Consultants Australia; Are the Residents Being Fed Adequately? or Quality, Aged Care & Nutrition

Ranasinghe, Devi; Collect Relevant Data to Reduce Incidents in Aged Care Facilities

Stephenson, Anthony R; Worth, Fiona; Darier, Rene; Gray, Jill; Guthrie, Ron and Brown, Doug, A Key Dilemma in Planning Continuing Health Services


Francis, Dr Andrew, Director, Queensland Health Pathology Service - The Prince Charles Hospital, Patient Length of Stay in The Emergency Department can be Significantly Reduced by Redesigning the Pathology Process

Linwood, Russell, Principal Strategy Officer, Business Excellence, Department of Emergency Services; Patient Outcomes Improve with a Continuous Quality Improvement Approach to Service Delivery by Ambulance Services

Michoux, Herve, Managing Director Global-Mark, ISO9001 Model Within the Hospital/Day Surgery Environment

Wilden, Deborah Ann, Nurse Unit Manager 3 Birthing Services, Royal North Shore Hospital, Northern Sydney and Central Coast Area Health Service; Leadership and Quality Workforce Management DOES Improve Patient Outcomes

To join the Aged Care Division

Download a Membership Application form at If you or your company are a member of the Australian Organisation for Quality-Queensland Inc complete the personal details and the Aged Care Division section of the form and mail or fax with your subscription to PO Box 15205, CITY EAST, QUEENSLAND 4002 OR Fax: 07 3816 2288.If you or your company are not a member of the Australian Organisation for Quality-Queensland Inc you need to join. You can do this by fully completing the Membership Application Form for the Aged Care Division and mail or fax with your subscription to PO Box 15205, CITY EAST, QUEENSLAND 4002 OR Fax: 07 3816 2288.


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