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Gold Award for Business Excellence

The Gold Awards for Business Excellence recognise and encourage organisations whose leadership and innovations have progressed them beyond Management System Certification to leading examples of best practice.

Gold Award 2016
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Gold Award 2010
Gold Award 2009
Gold Award 2008
Gold Award 2007
Gold Award 2006
Gold Award 2005
Gold Award 2004
Gold Award Pre 2004

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Meeting

Members and Friends
Business Directions Meeting

Restaurant and Function Room
Southbank Institute of Technology
Level 2, Block C, 66 Ernest Street, South Brisbane QLD Map
Parking at Southbank Car Park, or Street Parking, or as per map Map.
Time for event: 5.30 for 6.00pm start

Meeting cost $40.00 includes a one course meal

TBA

Previous Events

July 24, 2014-Brisbane

Christmas in July

Co-Hots AOQ-QLD and The Southbank Business School

Growing Effective Change Catalysers

Karen Schmidt, Lets Grow

Working in organisational change is challenging. You can have the best systems and good intentions but if you can’t get other people on board with the idea then the seeds you plant will not go on to produce fruit. Instead, all that happens is frustration grows and good opportunities wither and die.

So how do you inspire other people to do the work that is required to make change programs take root and thrive? In this interactive series of mini sessions delivered over dinner learn some simple yet effective tips that will help you to inspire others to make change programs come to life!

Your Presenter

Schmidt

Karen Schmidt from Let’s Grow! is an award winning speaker, workshop leader, facilitator and coach who has a passion for growing managers into engaging leaders. 

Her philosophy is simple . . . she believes that being a great leader is like being a great gardener. She uses this philosophy to help people understand how to develop a more natural approach to leading that yields results.

Originally a Human Resources practitioner, Karen has been nurturing leaders for more than 20 years. Her experience comes from working with organisations of all shapes and sizes representing industries as diverse as IT, financial services, direct selling, manufacturing, retail, the military and professional associations. Along the way she has led teams of permanent, temporary and volunteer workers. She also believes that educating is a form of leading that deserves more recognition.

To add to her practical experience she holds a degree in Adult Education and formal qualifications in Human Resource Management and Facilitation. She is the author of “Lessons in leading from the garden” and “Keep ‘em keen: a guide for managers on engaging people of all ages and career stages”.

Limited seating available

Book Here Tick the box and click on Register Here

July-Christmas in July-Schmidt

$45.00 -includes a three couse meal

MELBOURNE August 8, 2013

Successful Programs?
Peter McDonald, Telstra

Peter McDonald reviews over 25 years of quality waves from TQM, TPM, Six Sigma, Lean etc to consider:

What makes them fail, what makes them successful?
He covers:

McDonald

Peter is Group Manager, Process Excellence, Telstra.

Previously he was the Strategic Planning Manager for Sydney Water.

Prior to the Sydney Water position, Peter was the Head of Quality for NAB in a broader Business Efficiency and Quality Program that was deployed across over 20,000 people in Australia. In this role he implemented a "lean six sigma program", developed a method of understanding business maturity and implemented a course that has led to accreditation as a Diploma in Management (Specialising in Operations Management).

He was also Group Manager Process Improvement at WMC Resources where he implemented management systems and operational excellence methods including six sigma across all parts of the business resulting in over $50m in benefits.

Peter is a process engineer but spent most of his life as an Operations Manager as a line manager including a long stint in the Petrochemical Sector where he was Head of Operations for a $500 m plant in Sydney with ICI.

His qualifications, knowledge and application of operational and process excellence methods is extensive and includes:

Juran, Deming, Crosby, Six Sigma, Lean, SPC, Experimentation and Design, Problem Solving, ISO Quality Assurance, Management Systems , Business and Operational Excellence Frameworks, Lean tools.

Peter holds a BSc (Chemistry) and BE Hons (Chem Engineering) from the University of Sydney and MComm (Organisational Behaviour and Finance) from University of NSW.

Plus

Gold Award for Business Excellence Melbourne Launch, Mario Pennisi, Progressing Business Institute Limited

15th May, 2013
Joint Meeting with AOQ-QLD

Restaurants: the sliver and the big assumptions

Duncan Cross, SEQWater

  • At some point every organisation asks itself How well are we performing our processes? and there are many frameworks and methods out there that attempt to answer this question, ABEF and various industry benchmarking tools, like WSAAs Aquamark, readily come to mind.
  • While these methods certainly have their place and have many useful attributes they tend to be top-down, provide a single whole-of-business score, are too infrequent and/or are overly complex.
  • What is needed is something that is simple, robust, equally applicable to any function in any business, and it must answer the next big question, How well should we be performing our processes?.

Duncan Cross B Sc, Grad Cert TM, MTM, FAOQ, CL6MBB
 
Duncan's current role, as Manager of Process Improvement, encompasses whole-of-business process improvement for Seqwater.

Prior to Seqwater Duncan operated as a management consultant at many of Queenslands major organisations including Suncorp, Sunsuper, Queensland Health and Energex.

Duncan is a Six Sigma Master Black Belt, and has been a ISO 9001 Auditor and a ISO 15504 Lead Assessor. He completed a Masters of Technology Management from Queensland University in 2004 and was placed on the Deans honour roll for academic excellence. Duncan is a national award winning process improvement professional with more than twenty years experience in the field and is a Fellow of the Australian Organisation for Quality.

Brisbane - Tuesday 30 April, 2013

Leadership & Change - What Should Senior Management Do To Lead Change?
Rob Boyle MEng (Mech), MBA

Having led and facilitated customer service and quality improvement processes in over 20 countries, Rob will share his insight on how senior management can lead change processes in large network environments.

Restaurant and Function Room, Southbank Institute of Technology Level 2, Block C, Ernest Street, South Brisbane

Tuesday 30 April 2013. Cost $45.00 including GS

Arrive at 5.30 for 6.00pm start, 3-course Dinner and Beverage included

Boyle

Rob is Director of Boyle Consulting, a Brisbane based consultancy with 25 years experience, working globally for many multi-national organisations.

Rob has established Boyle Consulting as a respected industry consultancy with a strong leadership and continuous improvement focus working with vehicle manufacturers and their reseller networks on standards and performance improvement.

Rob’s qualifications include:

  • Bachelor of Engineering (Mechanical), Royal Melbourne Institute of Technology,
  • Masters of Business Administration, University of Queensland,
  • Certificate IV in Assessment & Workplace Training.
  • He is accredited in Myers Briggs Type Indicator (MBTI) Personality Profiling, John Kotter - Leading Bold Change and is a member of AIM and the Australian Organisation of Quality (AOQ) where he is undertaking Six Sigma Back Belt accreditation.

Register here

April 30 - Rob Boyle

3-Course Dinner included $45.00

Lean Six Sigma Division

Lean Six Sigma is Science for Business

Lean Six Sigma Value Proposition

The Lean Six Sigma Division aims to promote Lean Six Sigma principles and practices and offer opportunities for Lean Six Sigma professionals at any experience level to share knowledge and solutions through access to leading academics and practitioners of Lean Six Sigma. Some of the activities and benefits you will gain from joining the Lean Six Sigma Division include:

About Six Sigma

Six Sigma is set of tools and methods for advanced problem-solving that focuses on eliminating defects. Six Sigma methods integrate principles of business, statistics to achieve breakthrough cost reductions and quality improvement. These tools have been used to improve the processes, products, and services of a variety of organizations.

About Lean

Lean Manufacturing evolved into Lean Thinking and focuses on removing the non-value added delay, waste, and rework from your processes. It comes from the Toyota Production System (TPS) but can be used in any industry or business.

About Lean Six Sigma

Blending the concepts of Lean Thinking with traditional Six Sigma methodology is the hottest trend in business today. It is an assertive and robust method for improvement in speed, quality and cost. By combining the tools and methods of breakthrough problem-solving with the solid tools of process flow, many businesses have earned great cost savings.

Your Lean Six Sigma Division Champion and Chair

Duncan Cross

Committee
Lisa Muratore
Mario Pennisi

George Potamianakis
Len Mahon
David Kelly
Morgan Jones

Lean Six Sigma Logo

International Events 2013

Oct 2013 LeanSixSIgma2013, Progressing Business Institute, Melbourne, Victoria, Australia

www.pbinstitute.net/LeanSixSigma2013.htm

The Progressing Business Institute Limited and World Conference Systems cannot warrant that the material which appears in the Conferences and Exhibitions is complete, current, reliable or free from error. The Progressing Business Institute Limited and World Conference Systems cannot accept liability for any loss, damage, cost or expense you might incur as a result of the use of or reliance on this material.

Progressing Business eZine

The Progressing Business eZine is AOQ-QLD®'s official magazine. It is published bi-monthly and contains articles sourced world wide and from our own home grown authors. Click HERE for the links.

Previous Events

SixSigma2008 Conference

Friday 22nd August 2008, Melbourne, Victoria Click here for more information.

Theme

Strategic Insights from Research and Practice in Lean Six Sigma-Transactional Services and Manufacturing

Check us out in 2011

Papers presented in 2007
Papers presented in 2008

LeanSixSigma2009 Round Table

Tuesday 6th October, 2009, Melbourne, Victoria
Click here for more information.

Theme

Strategic Insights from Research and Practice in Lean Six Sigma-Leadership for the Deployment of Lean Six Sigma

Check us out in 2011

Papers presented in 2009

LeanSixSigma2010 Round Table

Tuesday/Wednesday 27-28 April 20106th Sydney, New South Wales
Click here for more information.

Theme

Deployment and Project Delivery

Check us out in 2012

Papers presented in 2010

Competencies

In August, 2007and during the following months the Six Sigma Division championed the development and registration of Six Sigma Competencies with RAB-QSA. The links to the various competencies are:

The competencies are available at:

Yellow Belt exemplarglobal.org/myexemplar/documents/tpecs/SSY_Competency_Unit.pdf

Green Belt exemplarglobal.org/myexemplar/documents/tpecs/SSG_Competency_Unit.pdf

Black Belt www.rabqsa.com/docs/downloads/TCD 68.pdf

Trainers and trainees are urged to request that the competencies above are addressed during the training provided and received.

Useful Links

www.ame.org (Association of Manufacturing Excellence)

www.lean.org.au  (Lean Institute Australia)

www.aassp.org.au (Australasian Association of Six Sigma Practitioners)

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Some references

Business Performance Through Lean Six Sigma, James T Schutta, ASQ Quality Press, 2005, 336 pp, 0033524X

The Six Sigma Performance Handbook, Praveen Gupta, McGraw-Hill, 2006, 512 pp., 0033524X

Integrating lean six sigma and high-performance organizations; leading the charge toward dramatic, rapid, and sustainable improvement, Tom Devane, Pfeiffer, 2004 , ISBN: 0787969737

Free Advice

Lean Six Sigma Advice is now available
Initial consultation free - 07 3816 2266 or email LeanSixSigma"-at-"aoq.org.au

Note replace "-at-" in email addresses with @, highlight the email address, copy and paste into your email. This is an attempt to reduce spam.

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Lean Six Sigma Division

appointed

Minitab Statistical Software and Quality Companion

on-sellar (ember only Service)

Windows version of Minitab Statistical Software

Minitab Statistical Software assists you to:

Single-user (perpetual) licenses.

The main features of the single user license are:

Includes:

Suggested List price from Minitab: $TBA.00.
Our Price: $TBA.00 include GST and shipping/handling charges direct from Minitab.

Annual Use Licence -- Multi-User Copy, Renewed Annually (1-5 users).

(For more users, please contact us on 07 3816 2255)

Includes:

NOTES:

  1. Discount is available only for first year initial purchase.
    ** Technical support provided free for all currently licensed users, and for as long as the current Minitab Statistical Software release is generally distributed by us, and one year thereafter.

Suggested List price from Minitab: $TBA.00.
Our Price: $TBA.00 include GST and shipping/handling charges direct from Minitab.

Buy Now!



Minitab Statistical Software-Single user perpetual licence

$TBA.00

Minitab Statistical Software-Multi-User Copy-Annual Use Licence - Multi-User Copy, Renewed Annually-1st Year

$TBA.00

Quality Companion by Minitab

With Quality Companion you can:

Single-user (perpetual) licenses

Includes:

Suggested List price from Minitab: $TBA.00.
Our Price: $TBA.00 include GST and shipping/handling charges direct from Minitab.

Annual Use Licence -- Multi-User Copy, Renewed Annually

Includes:

NOTES:

  1. Discount is available only for first year initial purchase.
    ** Technical support provided free for all currently licensed users, and for as long as the current Quality Companion release is generally distributed by us, and one year thereafter.

Suggested List price from Minitab: $TBA.00.
Our Price: $TBA include GST and shipping/handling charges direct from Minitab.

Buy Now!



Quality Companion by Minitab-Single user perpetual licence

$1400.00 incl GST

Quality Companion by Minitab-5-User Copy-Annual Use Licence, Renewed Annually-1st Year

$3250.00 incl GST

Library

Cunningham, Anita, Six Sigma - Where does it fit in today's process improvement world (Presented to AOQ-QLD on 13th May, 2008)

Keller, Janeece, To share how we are using both Lean and Six Sigma tools to achieve some great results (Paper presented at IQPC Conference in Sydney, February, 2008)

Marshall, John, The Case for Deploying Lean Six Sigma: A CEO’s Perspective (Paper presented at IQPC Conference in Sydney, February, 2008)

Presentations at SixSigma2010-Deployment and Project Delivery

Keynote Address-Moving Lean and Six Sigma from Fad to Core Operational Practice: Peter D McDonald RPL6sMBB
Program Management vs Project Management - Setting up Lean Sigma Programs for Success, David Kelly RPL6sMBB
Continuous Improvement as a structured intervention strategy, George Potamianakis RPL6sMBB
Lean Six Sigma Division of AOQ-QLD®, Leaders in Lean Sigma Mario S Pennisi RPL6sBB
A Predictive Model for Successful Firm Performance and sustainable deployment of Lean Six Sigma, Roger Hilton RPL6sMBB
The 2010 Toyota recall- implications for Australian organisations implementing adaptations of the Toyota Production System Michael McLean
Integrating Safety in Lean / Six sigma at CCS (Computershare Communication Services) One for all and all for one. Sia Evans
Ten Common Statistical Mistakes (and how to avoid them) Ross Farrelly RPL6sMBB
Engaging the people in a Continuous Improvement Program David Vincent
Lean Six Sigma Certification & The Professional Register Mario S Pennisi RPL6sBB
LSS Deployment In Western Power, Bobby Aitken RPL6sMBB

Presentations at SixSigma2008 -Strategic Insights from Research and Practice in Lean Six Sigma

The AOQ and Lean Six Sigma , Mario Pennisi, Chairman, Australian Organisation for Quality-Queensland Inc 1.4Mb File
The Top Reasons Six Sigma Projects Fail - (and what you can do to avoid them), Ross Farelly, Commercial Sales Representative, Minitab 2.7Mb File
Alternative Lean Six Sigma Deployment Strategies, Roger Hilton, Principal, Six Sigma Academy and Chair, Lean Six Sigma Division, AOQ-QLD
How to Identify Projects that Enhance Customer Value, Kerry Gill, National Business Improvement Manager, Coca-Cola Amatil
The Challenge - Creating a Continuous Improvement Culture, Ian Ritchie, Director, Process2Customer (P2C)-2Mb File
Six Sigma in the Southern Hemisphere: Bonzer or Bull Dust? Nigel Grigg, Senior Lecturer, Massey University 1.5Mb File
Delivering Sustainable business impact- Re-engineering overview and case studies , KP Santosh, Vice President, Re-Engineering - AN&Z, Genpact 1.5Mb file
Six Sigma and Climate Change, Gary Warden, Consultant (6Mb File)
Assessment and Evaluation of a Lean Six Sigma Program, Peter John Martin , Senior Lecturer in Statistics, University of Ballarat

Papers presented at Six Sigma 2007-Strategic Insights from Research and Practice in Lean Six Sigma

Gill, Kerrie-Anne, Six Sigma Project Management: Insights from Research and Practice

Hilton, Roger, Skillup Australia, Best practice Insights into the Training and Competency of the Lean Six Sigma Facilitator?

Holtmann, Peter, Director, Business Development and marketing, RABQSA International Inc, A National Approach to Competency-Based Training

Jackson, Dan, Founder, 7SIM Improvement, Some Six Sigma Alternatives

McLean, Michael W, WDScott Asia, Productive Learning Lean and Six Sigma-the End, Ways and Means (2.5 Mb File)

Pennisi, Mario, Chairman, Australian Organisation for Quality-Queensland Inc, AOQ-QLD-Lean Six Sigma Champion

Pilotto, Rudy and O'Donnell-Young, Jonathan, Serious Consulting Pty Ltd, Cultural Learning's & Six Sigma

Prajogo, Daniel, Department of Management, Monash University, Issues in Six Sigma Implementation - Reflection from TQM

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Papers presented at Qualcon 2005-Six Sigma Stream

Katanasho, Rafi, Proxima Technology, Improving the Quality of IT Service with Six Sigma

Olsen, Matthew, BT Financial Group; Six Sigma Journey: From Manufacturing to Service Organisations

Robson, Scott, Manager, Process Improvement, BT Financial Services, Westpac, Cultural Change and Six Sigma

Saleh, Khalid Ahmed, Quality Manager, Kuwait Finance House, Quality in Banking Sectors: A model in Islamic banking

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Join the Six Sigma Division

Download a Membership Application form at www.aoq.org.au/PBI-application.pdf. If you or your company are a member of the Australian Organisation for Quality complete the personal details and the Six Sigma section of the form and mail or fax with your subscription to PO Box 15202, CITY EAST, QUEENSLAND 4002 OR Fax: 07 3816 2288.

If you or your company are not a member of the Australian Organisation for Quality you need to join. You can do this by completing the Membership Application form above for membership and for the Six Sigma Division and mail or fax with your subscription to PO Box 15202, CITY EAST, QUEENSLAND 4002 OR Fax: 07 3816 2288.

VISION

  1. To promote and contribute to the science and practice of quality management and business improvement in any of its forms in the Six Sigma industry;
  2. To recognise and to advance the status of the natural persons engaged in the Six Sigma industry;
  3. To disseminate knowledge of the science and practice of quality management and business improvement in the Six Sigma industry;
  4. To initiate, conduct, supervise, and assist in research and investigations into the science and practice of quality management and business improvement in the Six Sigma industry

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